Who we are

Our website address is: http://yorishiro.co.uk and yorishiro.uk and we trade as yorishiro photography and are located in the UK at 25 Newmarket Road, Bury St Edmunds, Suffolk, England, IP33 3HA, Telephone 07494795142, email ihai @ yorishiro.co.uk

( Please note that you must have an appointment with us before visiting and we do not accept walk in customers. You can find our contact details on the shop front page. )

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment is visible to the public in the context of your comment.

Media

We do not use or require you to upload any avatars or images and will not ask for them.

Contact forms

We may use third party contact forms to send your information to us if you need to get in contact. We use SSL connections to send and receive data. (See the SSL certificate in browser search bar)

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

You can manually clear cookies stored locally on your browser at any time by following their instructions in their help sections.

Our website may use third party companies to assist us in processing your order or viewing our content.

An example of a cookie used would be if you logged in from your browser or created an account so you could order with us from our shop front.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

An example of this is the use of google maps to show our office location on our shop front page.

Analytics

We may use analytics to help us improve and understand our customers choices and preferences however we do not pass this information on and is only used by us.

An example of this may be to see what browser you use or what products you search for on our store-front.

Who we share your data with

Your data will only be shared with our selected partners to process your order. We use a store-front program and content management system to enable us to take orders both of which are stored on servers that have SSL encryption enabled to protect your data. We use DPD as our main courier company and will generate a label with the details of your chosen address delivery. This information is required so we can send your product to you. Please read the terms and conditions in regards to their policies on privacy and terms and conditions by visiting their website at https://www.dpd.co.uk/

We use PAYPAL for all of our store-front payments because this method requires no storing of payment details on our own servers. All information on payment (apart from your address for delivery) is stored with PAYPAL. Please read the terms and conditions in regards to their policies on ordering, privacy and terms and conditions by visiting their website at https://www.paypal.com/uk/home

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information but only for the purpose of site security and any order processing requirements.

Retain pending orders 30 days
Retain failed orders 30 days
Retain cancelled orders 1 Year
Retain completed orders 1 Year
Retain inactive accounts1 Year

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your Name, Email, Telephone number, Address and any notes will be retained for the purposes of order processing including delivery (and or for contact purposes) on our servers provided by our hosting provider. This is defined as a lawful basis of “preforming a legal contract” between “you” (the purchaser) and “the site” referred to as yorishiro photography.

Your contact information will be needed by our courier to deliver your order and may be stored on their server to facilitate this. By ordering you agree that your contact details will be used for delivery purposes. Please see our privacy policy for more information on DPD.

Additional information

How we protect your data

Our website uses SSL technology to protect your data as it is being transmitted over the internet in a digital format. Your payment information is kept and processed by PAYPAL and is NOT stored on our servers.

What data breach procedures we have in place

If a data breach occurs the site will follow the following procedures.
1) The site will review the breach to find out what data is affected.
2) The site will temporarily stop all orders and processing of data.
3) The site will contact all customers to advise them to take precautions and to reset their passwords.
4) The site will record any breach of data and report if necessary to the appropriate UK regulator.
5) The site will look to amend where possible its data breach and data recording policy.

What third parties we receive data from

The site receives data form:
1) Our hosting and webmail providers.
2) Google partners.
3) Third party hosting and software providers for the purpose of order processing.

What automated decision making and/or profiling we do with user data

We do not use automated profiling or decision making with users data. All data is only used to process orders defined as a lawful basis of “preforming a legal contract” between “you” (the purchaser) and “the site” refereed to as yorishiro photography.


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